08Anonymised
Property technology · Conversational AI
Property services platform and AI assistant
An integrated property platform combining a modern website, live operational workflows and a multilingual AI assistant.
24/7multilingual AI assistance
Liveconnected property workflows
APIsbookings and maintenance integration
01 / The challenge
Property discovery, viewing bookings, maintenance and tenancy information needed to become easier to access without turning the result into a static website or isolated FAQ bot.
02 / What we delivered
- A complete digital rebrand and custom content platform.
- Automated property updates from Palace.
- Renti viewing-booking and Tapi maintenance integrations.
- A 24/7 multilingual property and tenancy assistant.
03 / My contribution
As Technical and AI Delivery Lead, I led architecture and delivery across the website, content platform, property integrations, conversational AI, cloud operations, quality assurance and ongoing support.
04 / The outcome
The live experience connects property content and AI assistance to real user pathways such as search, viewing bookings, maintenance and tenancy guidance.
The assistant can move a user from a natural-language need into live property and service workflows within the same digital experience.