052026
Generative AI · Knowledge operations
Investment Fiji public and internal AI assistants
Public and internal AI assistants with automated SharePoint synchronisation so approved organisational content can be reflected within minutes.
7,656messages across nine weekly reports
155conversations in the measured period
Minutesfor approved content changes to flow through
01 / The challenge
Investor questions and employee knowledge needed consistent answers, but public and internal content required separate access boundaries. The internal knowledge base also needed to stay current without repetitive manual uploads.
02 / What we delivered
- A public assistant for investment, sector, legal and service guidance.
- A controlled internal assistant for policies, contacts and sector knowledge.
- Automated SharePoint-to-AuxiBot content synchronisation.
- Retrieval testing, governance, website integration, analytics and support.
03 / My contribution
As AI Solution Architect and Technical Delivery Lead, I led the public and internal architecture, SharePoint synchronisation, retrieval strategy, knowledge governance, launch support and ongoing technical operations.
04 / The outcome
Both assistants are live with ongoing support, while automated knowledge ingestion keeps internal answers aligned with approved SharePoint content within minutes.
One programme supports two governed knowledge experiences while the automated SharePoint connection makes the internal assistant maintainable at operational speed.